Straight answers for families and candidates.
Understand the H-Ville process, timelines, expectations, and next steps before beginning a conversation.
Questions are grouped so families and candidates can find the right answer faster.
H-Ville uses careful language because recruitment, placement and support depend on the role, candidate availability, documentation and the terms agreed with each household.
For Families
Start with the Staff Request form. H-Ville will review the enquiry and guide the next appropriate conversation.
Yes. Live-in, live-out or flexible arrangements can be discussed as part of the staffing brief.
H-Ville does not promise a fixed number. Candidate presentation depends on role, suitability, availability and agreed scope.
For Candidates
Use the Candidate Expression of Interest form and provide only basic information at this stage.
No. H-Ville will review your information and may contact selected candidates where there is a suitable next step.
No. H-Ville will never ask candidates to send sensitive identity documents through the public form.
Screening and assessment
Screening may include experience review, communication review, references or document review where appropriate and available.
No. Checks may vary according to role, documentation and the requirements of the placement.
Training and preparation
Selected candidates may receive preparation around conduct, communication, etiquette, hygiene, boundaries and role expectations.
No. Preparation does not guarantee a client introduction or placement.
Placement and onboarding
Families should prepare duties, schedule, household routines, access arrangements, emergency contacts and communication expectations.
The applicable arrangement should be discussed clearly and confirmed appropriately before placement begins.
Post-placement support
H-Ville may support communication, early feedback and next-step guidance according to the agreed arrangement.
Replacement assistance, if available, depends on the terms agreed for the placement.
Contact and enquiries
General enquiries should go to Hello@hvilleconsultancy.com.
Recruitment enquiries should go to recruitment@hvilleconsultancy.com.
Yes. Use +2348073011110.
Privacy and documents
No. The public forms do not include file upload fields.
Avoid sending passwords, banking details, identity documents, medical records, alarm codes or unnecessary sensitive information through public forms.