Every household has different role requirements, working arrangements, routines and circumstances. Our role is to help define what support is needed, then guide the search with care and professional structure.
StructuredRecruitment · Preparation · Placement Support
01 / What we provide
Services before roles
H-Ville services are the professional support we provide. Staffing roles are the domestic professionals your household may need.
Some households need complete recruitment. Others need help defining the role, preparing selected candidates, reviewing available candidate information or receiving appropriate post-placement support. The service is shaped around the household brief, while the staffing role describes the domestic professional required.
01
H-Ville service
Household Recruitment
Structured recruitment for households seeking suitable domestic professionals, from understanding the brief to introducing candidates whose experience and availability align with the role.
What this may include
Household role definition and requirement review
Candidate sourcing through appropriate recruitment channels
Shortlisting based on experience, communication and role suitability
Guided interview and placement conversations
Best fit
For households that need a clearer, more professional way to find domestic staff.
Selected candidates may receive professional preparation related to household expectations, communication, etiquette, hygiene, boundaries and role responsibilities.
What this may include
Role expectation guidance before placement
Professional conduct and communication preparation
Household etiquette and workplace-boundary awareness
Role-specific preparation where appropriate
Best fit
For households that want candidates to understand professional household standards before starting.
H-Ville supports a more informed recruitment process through appropriate screening and verification steps where documentation and placement requirements allow.
The checks completed may vary according to the role, available documentation and the requirements of the placement.
What this may include
Initial candidate suitability review
Identity-document review where available
Reference contact and employment-history review where appropriate
Role-related screening conversations
Best fit
For households that want more structure than an informal introduction can usually provide.
After placement, H-Ville remains available for appropriate follow-up, communication support, feedback handling and guidance on next steps where a placement needs attention.
Any replacement eligibility, timing, fees or conditions depend on the terms agreed for the placement.
What this may include
Post-placement communication with the household
Feedback clarification between client and candidate where appropriate
Guidance on resolving early placement concerns
Replacement discussion according to agreed placement terms
Best fit
For households that value support beyond the initial introduction.
Consultative support for households that need help defining the right role, schedule, working arrangement, responsibilities and expectations before requesting staff.
Service scope and applicable fees are discussed according to the household’s requirements.
What this may include
Role and responsibility clarification
Live-in, live-out and schedule discussion
Household-routine and communication expectation review
Staffing brief preparation before recruitment begins
Best fit
For households that know the outcome they need but want help shaping the staffing brief.
Role requirements are discussed carefully because a nanny, housekeeper, cook, driver, caregiver, house manager or household assistant may need different skills, schedules and working expectations.
Nannies
Childcare support shaped around family routines, age-appropriate care needs and household expectations.
Housekeepers
Cleaning, organisation, laundry support and day-to-day home presentation for private households.
Cooks and Private Chefs
Meal preparation, kitchen organisation, menu understanding and household dining support.
Professional Drivers
Family, executive or household transport support with emphasis on punctuality and professional conduct.
Elderly Caregivers
Respectful non-medical day-to-day assistance, companionship and routine support for older adults.
House Managers
Coordination of staff, schedules, supplies, routines and broader household operations.
Household Assistants
Flexible support for errands, administration, routines, coordination and practical household needs.
Working arrangements
Live-In and Live-Out are arrangements, not separate professions.
H-Ville can discuss live-in, live-out, full-time, part-time or schedule-specific needs as part of the staffing brief. Availability depends on the role, candidate availability, household requirements, location and agreed placement terms.
03 / Choosing a service
Which service is right for you?
Start with the outcome your household needs.
If you are not sure whether you need recruitment, consultation, screening support or post-placement guidance, H-Ville can help define the correct scope before work begins.
1
I need someone to join my household
Start with Household Recruitment so H-Ville can define the brief, source candidates and guide the placement conversation.
2
I already know the role, but want better candidate readiness
Candidate Preparation and Training may support selected candidates before placement.
3
I want more structure before deciding
Verification and Screening Support helps organise available candidate information and suitability review.
4
I need help after a placement begins
Replacement and Post-Placement Support provides appropriate follow-up and next-step guidance according to agreed terms.
5
I am unsure what role I need
Household Staffing Consultation helps shape responsibilities, schedules and working arrangements before recruitment starts.
Connected framework
How services connect to The H-Ville Standard
These services are built around the same structured approach used across H-Ville: sourcing, screening, verification support, role-specific assessment, professional preparation, matching, placement and appropriate follow-up.
Clearer decisions, calmer communication and a more structured search.
Clearer briefs
We help translate household needs into practical role requirements.
Structured communication
Clients receive guided communication at appropriate stages of the process.
Candidate dignity
Domestic professionals are treated with respect, clarity and appropriate expectations.
Qualified guidance
Recommendations are shaped by the role, household needs, available information and agreed scope.
Services FAQ
Questions before you request staff
H-Ville provides household recruitment, candidate preparation and training, verification and screening support, replacement and post-placement support and household staffing consultation.
H-Ville can support searches for nannies, housekeepers, cooks and private chefs, professional drivers, elderly caregivers, house managers and household assistants.
No. Live-in and live-out are working arrangements, not separate professions. Availability depends on the role, candidate availability, household requirements and agreed placement terms.
No. The checks completed may vary according to the role, available documentation and the requirements of the placement.
No recruitment process can remove every hiring risk or promise a perfect match. H-Ville provides a structured process designed to improve clarity, assessment and communication.
H-Ville can discuss replacement support where appropriate. Any replacement eligibility, timing, fees or conditions depend on the terms agreed for the placement.
Service scope and applicable fees are discussed according to the household’s requirements.
You can start by sending a staff request through the Contact page. If you want to understand the framework first, explore The H-Ville Standard.
Ready to define your household brief?
Tell us what support your home needs. We’ll help shape the right search.
